We value your satisfaction and aim to provide a smooth and transparent return and refund experience. Please read the policy below carefully.
1. Return Policy
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Customers may request a return or exchange within 7 days from the date of delivery.
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The item must be unused, unworn, and in its original condition, with all original tags, packaging, and accessories intact.
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Products that show signs of use, damage, or tampering will not be eligible for return.
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Returns requested after the 7-day window will not be accepted.
2. Refund Policy
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Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed to the original mode of payment used at the time of purchase.
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Refunds will be completed within 3 to 4 business days after the returned item has been received and verified.
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Please note that shipping charges (if any) are non-refundable, unless the return is due to a damaged or defective product.
3. Exchange Policy
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Customers may request an exchange for a different size or style, subject to product availability.
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If the requested item is unavailable, customers may choose an alternative product or opt for a refund.
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Exchange requests must be raised within 7 days of delivery and the product must meet return eligibility conditions.
4. Damaged or Defective Items
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If you receive a product that is damaged, defective, or incorrect, please contact us within 24 to 48 hours of delivery.
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Customers are advised to share clear images or videos of the issue to help us resolve it quickly.
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In such cases, we will arrange for a replacement or a full refund at no additional cost.
